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  • What is TXTSpy?

    TXTSpy for phones and tablets is a software application that inconspicuously keeps tabs on text messages, call history, calendar information, IM chats, and determines phone GPS coordinates.

    TXTSpy is designed for monitoring your employees or underage children on a smartphone or tablet that you own or have proper consent to monitor. It is YOUR responsibility to notify users of the smartphone or computer that they are being monitored.

  • How does TXTSpy work?

    The application needs to be installed on the smartphone or computer you wish to monitor to access tracked data information.

    In order to install TXTSpy, you need 5-10 minutes of unrestricted physical access to the monitored smartphone or computer (you must have it in your hands). As soon as you install TXTSpy, you will not need to access the smartphone or computer again and you’ll be able to check the data captured by TXTSpy remotely from your personal account.

    Please note that the use of TXTSpy software may be subject to legal constraints as to the smartphone or computers you may monitor, and it is YOUR responsibility to determine whether your proposed use of the software is legal. TXTSpy is not responsible for any misuse of the software.

    TXTSpy works in discreet mode and doesn’t distract the user with pop-ups, sounds or notifications. TXTSpy uses internet connection to transfer the information to your account.

  • Does TXTSpy work worldwide, with any mobile network carrier?

    Our tracking software works regardless of the cellular carrier network or the location of the target smartphone or computer. It only requires internet connection to transfer data to your personal account. That means that TXTSpy will work wherever you may be on earth.

  • What smartphone or computers are supported by TXTSpy?

    TXTSpy is compatible with smartphones and tablets that run:

    • Android 3+
    • iOS 6 – 8.1.2

    Please check whether your smartphone or computer is compatible by entering its model here.

    TXTSpy software works on non-jailbroken iOS smartphone or computers, though monitoring features may be limited with this solution option. (For a list of current features available with TXTSpy Without Jailbreak, click here.) To enjoy TXTSpy’s full range of features, you must purchase TXTSpy for iOS (jailbroken) at checkout.*

    NOTE: TXTSpy and TXTSpy Without Jailbreak, are two separate solutions of the same elite monitoring product. Please be advised of the differences between the two before proceeding with your purchase. Customers may freely switch between the two solutions, although in doing so, captured data logs will be lost.

    *By stating this, TXTSpy is not recommending you jailbreak your smartphone or computer; we are merely letting you know that jailbreaking is necessary if you wish to use the TXTSpy software. The process of jailbreaking is not supported by Apple and may void your warranty. Choosing to jailbreak your smartphone or computer for any reason, including in order to install the TXTSpy software, is done at your own risk.

    NOTE: The TXTSpy software will have limited capabilities on Android smartphone or computers without rooting the smartphone or computer. By stating this, TXTSpy is not recommending you root your smartphone or computer; we are merely letting you know that rooting is necessary if you wish to use all of the features of the TXTSpy software on your Android smartphone or computer. The process of rooting may not be supported by your smartphone or computer manufacturer and may void your warranty. Choosing to root your smartphone or computer for any reason, including in order to install the TXTSpy Software, is done at your own risk.

  • Is the application invisible?

    TXTSpy is inconspicuous and runs in a discreet operating mode without slowing the smartphone or computer down. It does not create distractions for the person using the smartphone or computer because it does not result in any pop-ups, alerts, or notifications; it stays quietly in the background.

  • Is it legal to use TXTSpy?

    TXTSpy is designed for legal uses, including:

    1. As a parental control solution for monitoring your underage children.
    2. As a solution for monitoring company-owned or your own smartphone or computers of which employees are aware of monitoring.

    It is your responsibility to determine whether you have proper authorization to monitor a given smartphone or computer. It is also your responsibility to determine which disclosures, notifications, or agreements may be necessary in your jurisdiction, as applied to the specific facts and circumstances in which you want to use TXTSpy. If you have questions about the legality of using TXTSpy as you intend to use it, contact legal counsel of your choice. TXTSpy cannot provide legal advice.

  • Do I need physical access to the smartphone or computer I wish to monitor to install TXTSpy?

    If you have opted to purchase TXTSpy Without Jailbreak, and you have the mobile user’s iCloud credentials, you will not need physical access to the smartphone or computer. However, there may be some instances where physical access may be necessary.*

    If you purchase TXTSpy for a jailbroken iOS phone or tablet, you will need 5-15 minutes of physical access to the smartphone or computer for successful installation. Once fully installed, TXTSpy will begin sending monitored data logs to your personal Control panel.

  • How do I install TXTSpy?

    To install TXTSpy on a non-jailbroken smartphone or computer, you must simply obtain the iCloud credentials of the monitored smartphone or computer and turn on the features you wish to have monitored. (Click here for a list of features available with TXTSpy Without Jailbreak.) After you have correctly filled in the required fields in the Wizard Setup, you may log into your Control Panel to view data logs of the user’s smartphone or computer activity.

    For Installation of TXTSpy for jailbroken smartphone or computers, you are required to physically install the TXTSpy app onto a user’s smartphone or computer, afterwhich you may sign into your account using the login details provided to you in your confirmation email. The installation wizard will guide you through the quick and easy installation process.

  • Can I uninstall TXTSpy?

    TXTSpy can easily be uninstalled from your monitored smartphone or computer. You can find detailed information on the un-installation process through the Help section of your account.

  • Where can I check the captured data?

    Once TXTSpy is set up on the monitored smartphone or computer and is connected to our server, the information will be automatically uploaded to the Control Panel of your personal account.